Official Crimsafe® licensee – manufacturing and installing Crimsafe® every day.
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- Crimsafe Security
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We’re here to help
Every Wynstan product is made to be lived with and enjoyed for years. If yours needs some attention, our Service and Warranty Team is here to look after it.
Tell us a little about your product and what you’ve noticed, and one of our team will be in touch to arrange the next steps.
A photo or video helps us help you faster (highly recommended)
Photos and videos let our team see exactly what’s going on, so we can get things back to their best sooner.
What to include:
- A photo of the whole product
- A close-up of the area that needs attention
- A short video of the product in use (a few seconds is enough)
Your warranty
- 3 years on most products, with paid service available beyond that for the product’s service life, generally 5–7 years depending on the product.
- 5 years on shutters and motorisation.
Service visits are free for the first 12 months. After that, a $120 call-out fee applies.
Good to know
- Our team specialises in Wynstan products, so we’re only able to service products we’ve supplied.
- For lock-related issues outside the warranty period, a qualified locksmith is your best option.
- Just need a spare part? Visit Spare Parts.
- See our full warranty terms.
Fields marked * are required. Photos and videos are optional but highly recommended.
