FAQs

Check the hold open washer at the top of the door closer.

Check if anything in the sliding track.

A handy tip is to try adding WD-40 in the joints. 

Are your blinds travelling incorrectly eg. in and out or up and down randomly or not working at all?

Tip 1: Recharge the motor or remote.

Tip2: If you utilise a 5-channel timer remote or the app, check if a timer may have been accidentally set to activate.

Tip 3: Try replacing the motor or remote.

Check if blinds/awning in stepper mode.

Use remote instruction to change back to normal mode.

Check the chain control (on the chain end) if it is broken, you can order a replacement in spare parts.

Check the cord lock is working, if not you can order an alternate one in spare parts.

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